Position OverviewWe are seeking a Salesforce Business Analyst with strong functional knowledge and hands-on Salesforce Admin skills to support our growing business. This hybrid role will be responsible for driving business process improvements, user adoption, and executive reporting while ensuring the Salesforce platform is configured to meet evolving needs.
The ideal candidate will act as a bridge between business stakeholders and technical teams, partnering closely with sales leaders, executives, and end users to define requirements, translate them into solutions, and ensure Salesforce is effectively leveraged across the organization.
Key Responsibilities
Business Analysis & Process Improvement
• Engage with sales leaders, executives, and end users to gather, document, and prioritize business requirements.
• Translate business needs into user stories, process flows, and solution designs.
• Identify opportunities to optimize business processes within Salesforce and connected applications.
• Drive user adoption initiatives through training, communications, and change management.
• Host regular cadence meetings with Sales teams to review system change requests, improvements and feedback.
• Facilitate CRM Steering Committee meetings, ensuring alignment between business strategy and Salesforce roadmap.
Salesforce Administration
• Support data quality efforts (deduplication, imports, validation).
• Assist in release testing and facilitate UAT, and User training.
Stakeholder & Technical Collaboration
• Partner with Sales & Executive leadership to deliver accurate reporting and actionable insights.
• Provide end-user support, resolving issues and escalating where needed.
• Work closely with Salesforce developers in our India office to design, test, and deploy enhancements.
• Collaborate with IT, Vendors and integration partners to ensure smooth end-to-end solutions.
Qualifications
• Around 5+ years of Salesforce experience as a Business Analyst, Admin, or hybrid role.
• Proven track record of working with Sales leaders and executives in a tech or SaaS environment.
• Strong knowledge of Sales Cloud (Service Cloud or other Salesforce products a plus).
• Hands-on experience with Salesforce reports, dashboards and Analytics.
• Excellent business process mapping, documentation, and requirements gathering skills.
• Strong communication skills, with ability to influence adoption and train non-technical users.
• Experience facilitating cadence meetings and steering committees preferred.
• Familiarity with offshore collaboration and Agile/Scrum methodology.
• Salesforce Administrator certification required, Business Analyst certification a plus
A Cleaning Technician is the front line of Image One. The team members that do the day to day cleaning are responsible for our clients'... ...provides. Responsibilities:* General Cleaning of Commercial Office SpacesQualifications:* Ability to work with little supervision...
Department: Corporate and Leveraged Finance AmericasCrdit Agricole Corporate and Investment Bank (CACIB) is the corporate and investment banking arm of the... ...franchise. The ideal candidate will demonstrate strong work ethic and initiative, excellent analytical and...
...Urinalysis, Coagulation, Chemistry, Special Chemistry, ER Stat Lab, and Microbiology; performs blood bank procedures, including crossmatching... ...and achieving professional growth and continued education. Assists in training new associates and students in Laboratory practices....
...Rabida Childrens Hospital is hiring a full-time Forensic Interviewer for our Children's Advocacy Center (CAC) in Park Forest, IL.... ...Essential Component A.) Participate in ongoing education in the field of child maltreatment and/or forensic interviewing consisting of...
...Regional Bank Manager To $110K Milwaukee, WI Job # 3584 Who We Are The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking...