Job Description
We are seeking a mission-focused
Account Manager / Program Manager to lead the successful delivery of complex, technically driven programs in support of demanding customer requirements. This position requires strong customer-facing capabilities, technical fluency, and the ability to align internal engineering teams with external stakeholder objectives.
The ideal candidate brings a
strong sense of ownership and accountability , a solid background in mobile telecommunications or networking, and experience managing delivery of complex technical solutions.
This
role requires on-site presence at our offices in the
Northern Virginia (Reston) area. After establishing themselves and subject to client and team demands, the role can afford some measure of remote work. Some travel inside the Washington, DC metropolitan area and the continental United States will be required.
Responsibilities - Serve as the primary point of contact for clients, building trusted, long-term relationships.
- Translate customer goals into actionable technical requirements and delivery plans.
- Lead and track project execution across multiple concurrent efforts, ensuring scope, budget, and timeline alignment.
- Work with team members to develop and maintain master project schedules, resource allocations, and risk registers.
- Provide regular, transparent reporting to internal leadership and external stakeholders on program status, risks, and outcomes.
- Identify and mitigate delivery risks, blockers, and resourcing gaps in collaboration with engineering and functional teams.
- Coordinate and lead meetings, working groups, and planning sessions with cross-functional and customer teams.
- Lead or contribute to the development of proposals, estimates, and follow-on opportunities with existing customers.
- Ensure high-quality deliverables and adherence to technical, operational, and security requirements.
- Respond to day-to-day project needs with in-person support and timely coordination.
Requirements - Bachelor’s degree in a technology-related field, business, project management, or a related discipline.
- Minimum 7–10 years of experience in program, project, or account management roles.
- Proven success managing technical projects in mobile telecommunications, wireless systems, or IP-based networking environments .
- Demonstrated ability to lead cross-functional teams and manage complex delivery timelines and customer expectations.
- Strong communication, interpersonal, and negotiation skills—capable of interfacing with senior leaders, end users, and engineers.
GRID Networks is committed to providing a work environment free from discrimination and harassment. Employment decisions at GRID Networks are based on an individual’s capabilities and qualifications. All qualified applicants and employees receive consideration for employment, including protected veterans and individuals with disabilities.
Job Tags
Full time,