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Bring your expertise in organizational change to a role that drives impact across the enterprise.
As an Organizational Change Management Consultant, you will play a pivotal role in enabling successful adoption of strategic initiatives and building enterprise-wide change capabilities. You will partner with leaders, stakeholders, and agile teams to help individuals and teams navigate transitions, adopt new practices, and achieve desired business outcomes. You will serve as both a hands-on change practitioner for high-impact projects and a coach to leaders and practitioners across the organization, equipping them with tools, methodologies, and strategies to embed lasting change. You will be a key player in maintaining and evolving the organization’s change management framework, ensuring consistency and visibility into change efforts that align with business direction.
The ideal candidate is highly relational and human-centric, bringing a blend of strategic thinking, hands-on execution, and a deep understanding of change management best practices. With experience leading enterprise-wide change initiatives, you excel at developing and implementing tailored change strategies that drive adoption and minimize resistance. You are an exceptional communicator and relationship builder, skilled at engaging stakeholders at all levels and coaching leaders to navigate change effectively. A natural collaborator, you thrive in cross-functional environments and bring strong organizational awareness, facilitation skills, and a solutions-oriented mindset. Certification in change management and a working knowledge of agile and product management methodologies are highly valued, as are the interpersonal qualities of adaptability, influence, and emotional intelligence needed to empower others to lead through transformation.
Required:
a. Employ a structured change management approach to facilitate change and promote commitment to adopt the change.
b. Tailor change management plans (training and orientation) to accommodate the needs of the different stakeholder groups impacted.
c. Create communication strategies and plans, in partnership with the Communications Specialist, to ensure all employees are fully aware of impending changes.
d. Implement actionable and targeted plans to enable effective transitions, drive adoption and mitigate resistance.
e. Assess organizational change readiness and perform quantitative assessment of change success and change adoption.
f. Solicit feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives.
g. Conduct an impact assessment for stakeholders affected by the change items. Regularly reviews the stakeholder community to assess potential change fatigue.
h. Work closely with leadership to identify and develop skilled change practitioners, enabling transformative change across the organization.
i. Prepare and equip individuals to serve as change practitioners for change initiatives across the enterprise.
j. Coach and mentor leaders to fulfill their role in leading change.
k. Maintain and continuously improve organizational change management capabilities, including frameworks, methodology, tools, and metrics needed for managing organizational change activities.
l. Promote and provide ongoing coaching and mentoring about change management practices to leadership, stakeholders, product managers, and project managers to increase their effectiveness in driving sustainable change.
m. Work with HR to create mechanisms to discourage old behaviors and encourage new desired behaviors. This process may involve redesigning jobs and defining new behavioral competencies and performance metrics.
n. Other duties as assigned.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com
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