Job Description

Christian Brothers Automotive 

Benefits:

• Up to $95k Annually For The Most Skilled Service Managers
• Fully Air Conditioned Shop
• Closed Every Weekend To Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Birthday Day Off
• Healthcare Benefits Available
• 401K + Match
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• On-Going Training & Career Advancement
• Locally Owned and Operated
• Chaplain Care Support Available
• Employee Appreciation Events
• Appreciation Team Lunches
• Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Future Franchise Leadership Academy (FFLA) - Path to Shop Ownership  Available

Job Description

Job Title:

Automotive Service Manager

Location:

1079 Hog Mountain Road, Watkinsville, GA 30677

Job Overview:

This brand-new state-of-the-art facility is scheduled to open in October 2025. Interviews will begin in August 2025. Compensation Guarantees Available during initial opening. Amazing Opportunity to help create the culture and brand of one of the premiere Automotive Service Organizations in the country opening in Watkinsville, GA. Come and be part of something very special in the automotive industry.

As a Service Manager with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment in their vehicle. Because of these reasons, you play a large role in building relationships with our guests. Our Service Managers have the responsibility of taking our guests through the entire repair process, keeping them informed on the status of their vehicle, and ensuring their satisfaction before they leave our facility.

The Service Manager has responsibility and authority for all aspects of the daily operation of the business. Responsibilities include, but are not limited to, sales activities, staff management, quality of work, guest satisfaction, revenue, profit margin, and other documented goals as assigned by the Owner. All office and shop personnel report directly to the Service Manager.

Responsibilities include, but are not limited to:

• Manage office and shop personnel and daily operations
• Follow and enforce all company policies and procedures as outlined in the current Employee Handbook
• Take necessary corrective and/or disciplinary action for employee non-compliance
• Ensure quality of work, attitude and performance meets or exceeds guest satisfaction goals
• Direct the smooth, orderly and organized operation of the store
• Maintain a personal positive attitude and positive communication at all times
• Develop estimates and work orders
• Direct Service Writer's development of our guest estimates and work orders and assign work orders to the technicians
• Ensure the selection of quality parts
• Ensure target margins are achieved
• Open and close stores on a daily basis
• Perform daily accounting closing and balancing procedures
• Perform daily, weekly, and monthly reconciliations, audits and report analysis. Report results to Franchise Owners and or Operators
• Ensure all equipment is fully operational and in good working order
• Ensure technicians have the resources needed to do their job
• Serve as the primary communications interface to the customers, before, during, and after service
• Greet every guest who enters our facility with enthusiasm and a smile, showing hospitality and the highest level of respect
• Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
• Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity
• Act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity
• Other duties may be assigned

Qualifications

Qualifications

• 5 years work experience in Automotive Customer Service & Service Sales
• Supervisory or Management experience in the Automotive Industry
• Proficiency in Windows based computer software and automotive store applications
• Experience in TekMetric software application preferred, but not required
• Graduation from an industry recognized service training program preferred by not required
• ASE Service Consultant certification or equivalent experience
• Current driver’s licenses
• Driving record acceptable to our current insurance carrier

Physical Requirements:

• Being on your feet for the majority of the workday (standing, walking, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Driving manual transmission vehicles
• Keeping a brisk work pace in a high-volume environment
• Using a keyboard and mouse several times daily
• Using a standard handset phone several times daily

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

A Personal Message from the Owner – Join Us in Building Something Great in Watkinsville

After 30 years of leading large teams and building high-performing, people-first cultures in major organizations, I’m excited to bring that same passion and experience to this new chapter with Christian Brothers Automotive in Watkinsville.

My mission is simple: to create a workplace where team members feel valued, supported, and inspired. I believe in helping people grow—professionally and personally—and I’m committed to fostering an environment that is positive, fun, energetic, and rewarding.

If you’re looking for more than just a job—if you want to be part of a team that works together toward a shared mission, where your contributions matter and your growth is a priority—then I’d love to talk with you.

Christian Brothers is an exceptional organization, and we’re ready to do great things in Watkinsville. Let’s build something amazing together.

— Owner, Christian Brothers Automotive Watkinsville

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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